Frequently Asked Questions
Do you have a question about our webinar series? Browse the questions that are asked most often to find the answer you need.
- How much do the webinars cost?
- Who should attend?
- How long are the sessions?
- Are the sessions recorded?
- Will the slides from the sessions be made available?
- Can attendees get a certificate of attendance?
- My certificate won’t download. What’s wrong?
- What do I need to attend the webinar?
- How do I log in to the session?
- Why do you offer Early Childhood Investigations?
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Q. How much do the webinars cost?
A. There is no charge. Every session and all of the supporting materials are free.
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A. Anyone who is interested may attend, but our presenters assume that the primary audience is early childhood administrators, program leaders, college instructors, researchers and/or other practioners. Teachers and parents are always welcome to attend.
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A. The sessions are typically 1.5 hours, but sometimes run a few minutes longer if there are a lot of questions.
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A. Yes. The sessions are recorded and will always be housed at www.ECEwebinars.org/webinar-resources. An email that contains a link to the recordings will be sent to attendees and registrants who did not attend within 24 to 48 hours of the conclusion of the session to indicate that the recording was posted. You can also access the recordings in the Webinar Resources section of the site.
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Q. Will the slides from the sessions be made available?
A. Yes, the slides will be posted to the Webinar Resources section of this site.
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Q. Can attendees get a certificate of attendance?
A. Yes, a link to download a certificate is included in an email sent to all participants who attended the live session within 24 hours of the end of the session AND is announced and shown on the screen during the session. The link is also announced and shown on the screen in all of the recordings. The link is shown on the screen and provided as a direct hyperlink in the “chat” pane in every session.
If you attended the live session, an email with the link will be sent within 24 hours of the conclusion of the session. The system only sends certificates to people who have registered and checked in through our system by logging in to the webinar. Our system retains attendance records and records the time you log in and log off. If you do not receive your email, please check your “junk” or “spam” folder in your email system.
If you do not receive the certificate, you can watch the recording of the session to see the certificate link, copy the link, and type it into your browser to download. All recordings are located here.
Because the link is provided on the screen and verbally during the webinar, you are responsible for your own certificate.
Some schools and organizations block shortened links we use to link to the certificates. If your link does not work, try to access it on another device in another location.
We do not offer technical support for certificates.
Please be aware that the sessions may or may not fulfill licensing or credentialing requirements for ongoing professional development. At this time, ECI Webinars are not officially sanctioned or endorsed by any educational organization or licensing body.
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Q. My certificate won’t download. What’s wrong?
A. Do you have Acrobat Reader installed on your machine? You need it to open the link. It’s a free download: http://get.adobe.com/reader
If you already have Acrobat Reader, your Internet connection may be very slow. You have to give it time to download.
The third option is that your school or business blocks shortened links or some other internal program. Try from another location.
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Q. What do I need to attend the webinar?
A. You will need :
- A computer (Mac, iPad, or PC) with high speed Internet access (to view the slides)
- AND -
- A computer headset or speakers -OR- a phone with long distance access that is available at the same location as the computer (to hear the presenter.)
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Q. How do I log in to the session?
A. Take a look at our detailed instructions about how to log into webinars on GoToWebinar.
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Q. Why do you offer Early Childhood Investigations?
A. The concept for the series began a long time ago when I was a child care administrator who discovered a passion for using technology to get things done. Ever since, it’s been my dream to use technology to enhance practice for other early childhood administrators. Read more >>>
